Returns, Refunds & Exchange Policy

Please contact support before returning any item. If your parcel arrives damaged, incorrect, defective or incomplete, contact us promptly with your order details and photographs where appropriate.

Personal-care products

Opened or used personal-care products may not be eligible for return for hygiene and safety reasons, subject to applicable consumer law.

Reviewing your request

Refunds, replacements and exchanges are reviewed according to the circumstances and applicable law. They are not automatic. Delivery charges, return arrangements and any refund arrangements are assessed case by case in accordance with applicable law. No specific refund processing period is promised.

Nothing in this policy removes your applicable consumer rights.

Customer support

WhatsApp: 03408556196
Email: mdherbals.official@gmail.com